Spottly
Privacy Policy
Privacy Policy
Privacy Policy
Spottly LLC · Effective Date: October 20, 2026 · Last Updated: October 20, 2026
Spottly LLC · Effective Date: October 20, 2026 · Last Updated: October 20, 2026
1. Introduction
Spottly LLC ("Spottly," "we," "us," or "our") runs the Spottly app at spottlyapp.app and our website at spottlyapp.com (together, the "Service"). Spottly is a professional network and sub-request marketplace for wellness professionals and studios.
This policy explains what information we collect, how we use and share it, how long we keep it, and the choices you have. By using the Service, you agree to this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information you give us
Account information: your email address, name, password, and account type (professional or studio). Your password is stored in encrypted form by our database provider; we never see it.
Age confirmation: when you sign up, you confirm that you are 18 or older. We record the date and time you confirmed.
Profile information: profile photo, banner image, bio, what you teach (modalities), certifications, years of experience, and whether you are available for sub work. Studios also add their studio type, address, website, and whether they are hiring.
Location: your home zip code and travel radius. We use your zip code to show your city and to match you with nearby sub gigs and jobs. We do not collect GPS or real-time location.
Preferences: the kinds of sub gigs and jobs you want to hear about (modalities, zip code, and radius) and your notification settings.
Phone number and text alerts (optional): if you turn on text alerts, your mobile number, the alerts you choose, and a record of your consent (the date and time, and the wording you agreed to). We confirm your number with a one-time code.
Content you create: sub gig requests, job listings, posts and comments in The Spot, and messages to other members.
Job applications: when you apply for a job, your cover letter and any résumé you upload.
Payment information (when paid plans launch): payments will be processed by Stripe. We will not see or store your full card number.
2.2 Information collected automatically
Technical data: when you use the Service, our hosting and database providers automatically record technical information such as your IP address, browser and device type, and the time of each request. We use this to run, secure, and troubleshoot the Service.
Sign-in storage: we store a sign-in token in your browser so you stay signed in.
Email records: when we send you an email, we keep a record of which email it was, when it was sent, and whether it was delivered.
Text records: when we send you a text, we keep a record of the message, when it was sent, and whether it was delivered.
We do not use advertising cookies or tracking pixels.
Analytics: we use privacy-friendly analytics to understand how the Service is used: Vercel Web Analytics for the app, and Framer's built-in analytics for our website, spottlyapp.com. They record things like which pages are viewed, how visitors found us (for example, from a search engine), and general device, browser, and location (country or city) information. They do not use cookies and do not identify individual visitors; visits are counted using a short-lived scrambled code that is discarded within a day. We look at these statistics only in aggregate, to improve Spottly. If we add other analytics tools, we will update this policy before turning them on.
2.3 Information from others
Other members: for example, a studio's notes about you as a job applicant (see section 4.1), or messages and posts that mention you.
Our email provider: delivery information, such as whether an email bounced.
Twilio and mobile carriers: delivery information for texts, and your reply if you text STOP or HELP.
Stripe (when paid plans launch): confirmation of payments and subscription status.
We do not offer sign-in with social media accounts and do not receive information from social media platforms.
3. How We Use Your Information
To provide the Service: create your account, show your profile to other members, and run messaging, sub gigs, job listings, and The Spot.
To match you: match sub gigs and jobs with professionals by modality and distance from their zip code, and tell you about matches you asked to hear about.
To notify you: send emails, and texts if you turn them on, about activity on your account, such as a new message, a claim on your gig, a job application, or being hired. You can turn each type of email or text off in Settings.
To keep Spottly safe: enforce our Terms & Conditions, review reported content, and prevent fraud and abuse.
For payments (when paid plans launch): billing, managing your plan and the features it includes, and resolving payment disputes.
To meet legal obligations.
If we send marketing emails, each one will include an unsubscribe link. We do not use your information for advertising.
4. How Information Is Shared
4.1 With other Spottly members
Spottly profiles are visible only to signed-in members. They are not public on the internet and are not shown to search engines.
What signed-in members can see: your name, photos, bio, modalities, certifications, years of experience, city and travel radius, account type, and whether you are available for sub work. For studios, also studio type, address, website, and hiring status.
What members cannot see: your email address, phone number, zip code, notification settings, or your sub gig and job preferences.
When you apply for a job: the studio sees your profile, cover letter, and résumé. The studio opens résumés through secure links that are created fresh each time it views your application and stop working after an hour, so a copied link can't be passed around.
Studio notes and saved lists: studios can keep private notes about job applicants and save applicants to a list. These are visible only to that studio, not to the applicant or to other members.
When you claim a sub gig: the studio sees your name and profile.
Messages are visible to the people in the conversation.
Posts and comments in The Spot are visible to signed-in members.
4.2 Service providers
We share information with these companies only as needed for them to provide their services to us. They may use it only to provide those services:
Supabase: database, sign-in, and file storage
Vercel: hosting and visitor statistics for the Spottly app
Framer: hosting and visitor statistics for our website, spottlyapp.com
Resend: sending our emails
Twilio: sending text alerts and verifying phone numbers (texts are delivered through mobile carriers)
Stripe: payment processing (when paid plans launch)
4.3 Legal requirements
We may disclose information if required by law, court order, or government request, or when needed to protect the rights, privacy, safety, or property of Spottly, our members, or others.
4.4 Business transfers
If Spottly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you by email or with a prominent notice in the Service.
4.5 No sale of personal information
We do not sell, rent, or trade your personal information for money or anything else of value.
5. Data Security
Data is encrypted in transit (HTTPS/TLS).
Database access rules limit each member to their own private information. Other members cannot read private fields such as your email address, zip code, or preferences.
Sign-in is by email and password.
We review the Service's security regularly.
No method of storing or transmitting information is completely secure, so we cannot guarantee absolute security.
6. Data Retention and Account Deletion
6.1 While your account is active
We keep your information while your account is active so we can provide the Service.
6.2 Deleting your account
Professionals can delete their account at any time in Settings. Deletion happens immediately and cannot be undone. Studios, and anyone who prefers, can email privacy@spottlyapp.com, and we will delete the account within 30 days.
When an account is deleted:
Your sign-in account, profile details, phone number, and uploaded files (photos and résumés) are deleted.
Messages you sent are replaced with "[message deleted]". Copies of email notifications already delivered to other members stay in their inboxes.
Where your name appears in other members' history, such as past sub gig claims and job applications, it is replaced with "Deleted user" so their records still make sense.
Open job applications are withdrawn, and the cover letters and résumé links on all your applications are erased.
If you were scheduled for an upcoming sub gig, the gig is reopened and the studio is notified. Pending claims are declined.
Your posts in The Spot are deleted, along with any comments on them.
Some information is kept after deletion:
Email records: records of emails we sent you (which email, when, and its delivery status). We have not yet set an automatic deletion period for these and will update this policy when we do.
Text records: records that texts were sent remain, with your phone number and the message removed. We also keep a record of your text consent, with your phone number stored in scrambled (hashed) form that can't be read back, as proof that texts were sent only with your permission.
Studio notes: private notes a studio wrote about you as a job applicant remain with that studio.
Payment records (when paid plans launch): kept as required for tax and accounting, typically 7 years.
6.3 Other information we keep
Sub gigs and job listings are kept as history for the members involved and to help resolve disputes.
Technical logs are kept by our hosting and database providers for a limited time under their own policies.
7. Your Privacy Rights
7.1 Access and copy
You can ask for a copy of the personal information we hold about you by emailing privacy@spottlyapp.com. We will respond within 30 days.
7.2 Correction
You can update most of your information in your profile and settings. For anything else, email us.
7.3 Deletion
See section 6.2.
7.4 Email and Text choices
Email notifications are optional and can be turned on or off in Settings.
Text alerts are optional and stay off until you turn them on in Settings, where you also choose which alerts you get. Message frequency varies with your activity and the alerts you choose. Message and data rates may apply. Reply STOP to any Spottly text to stop all texts, or HELP for help. After replying STOP, to start receiving texts again, reply START to our number and then turn text alerts back on in Settings. Both steps are needed.
We do not share your mobile number, or your text opt-in and consent information, with any third parties or affiliates for marketing or promotional purposes. We share it only with Twilio, to send the texts you asked for. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
7.5 California residents
If you live in California, you have the right to know what personal information we collect and how we use it, to ask us to delete it, to opt out of its sale or sharing (we do not sell or share it), and not to be treated differently for using these rights. Email privacy@spottlyapp.com to make a request.
7.6 EU and UK residents
If you are in the EU or UK, you have the right to access, correct, erase, restrict, object to, and receive a portable copy of your personal information. We process your information to provide the Service you signed up for under our Terms & Conditions and, where we ask, based on your consent. Email privacy@spottlyapp.com to make a request.
8. Third-Party Links
The Service may link to other websites, such as a studio's own website. We are not responsible for their privacy practices.
9. Age Requirement
You must be 18 or older to use Spottly. Everyone confirms this when signing up, and we record when they confirmed. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we will delete it promptly. If you believe this has happened, please contact us.
10. Where Your Information Is Stored
Your information is processed and stored in the United States. By using the Service, you agree to this transfer.
11. Location Data
We use zip code data from SimpleMaps (simplemaps.com/data/us-zips) to turn zip codes into cities and distances for matching. This data is used only for matching, not for marketing, and is not sold.
12. Changes to This Policy
We may update this policy as the Service, technology, or laws change. If we make a material change, we will notify you by email or with a prominent notice in the Service before it takes effect. Continued use of the Service after a change means you accept the updated policy.
13. Contact Us
Spottly LLC
Email: privacy@spottlyapp.com
Website: www.spottlyapp.com
We aim to respond to privacy requests within 30 days.
1. Introduction
Spottly LLC ("Spottly," "we," "us," or "our") runs the Spottly app at spottlyapp.app and our website at spottlyapp.com (together, the "Service"). Spottly is a professional network and sub-request marketplace for wellness professionals and studios.
This policy explains what information we collect, how we use and share it, how long we keep it, and the choices you have. By using the Service, you agree to this policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information you give us
Account information: your email address, name, password, and account type (professional or studio). Your password is stored in encrypted form by our database provider; we never see it.
Age confirmation: when you sign up, you confirm that you are 18 or older. We record the date and time you confirmed.
Profile information: profile photo, banner image, bio, what you teach (modalities), certifications, years of experience, and whether you are available for sub work. Studios also add their studio type, address, website, and whether they are hiring.
Location: your home zip code and travel radius. We use your zip code to show your city and to match you with nearby sub gigs and jobs. We do not collect GPS or real-time location.
Preferences: the kinds of sub gigs and jobs you want to hear about (modalities, zip code, and radius) and your notification settings.
Phone number and text alerts (optional): if you turn on text alerts, your mobile number, the alerts you choose, and a record of your consent (the date and time, and the wording you agreed to). We confirm your number with a one-time code.
Content you create: sub gig requests, job listings, posts and comments in The Spot, and messages to other members.
Job applications: when you apply for a job, your cover letter and any résumé you upload.
Payment information (when paid plans launch): payments will be processed by Stripe. We will not see or store your full card number.
2.2 Information collected automatically
Technical data: when you use the Service, our hosting and database providers automatically record technical information such as your IP address, browser and device type, and the time of each request. We use this to run, secure, and troubleshoot the Service.
Sign-in storage: we store a sign-in token in your browser so you stay signed in.
Email records: when we send you an email, we keep a record of which email it was, when it was sent, and whether it was delivered.
Text records: when we send you a text, we keep a record of the message, when it was sent, and whether it was delivered.
We do not use advertising cookies or tracking pixels.
Analytics: we use privacy-friendly analytics to understand how the Service is used: Vercel Web Analytics for the app, and Framer's built-in analytics for our website, spottlyapp.com. They record things like which pages are viewed, how visitors found us (for example, from a search engine), and general device, browser, and location (country or city) information. They do not use cookies and do not identify individual visitors; visits are counted using a short-lived scrambled code that is discarded within a day. We look at these statistics only in aggregate, to improve Spottly. If we add other analytics tools, we will update this policy before turning them on.
2.3 Information from others
Other members: for example, a studio's notes about you as a job applicant (see section 4.1), or messages and posts that mention you.
Our email provider: delivery information, such as whether an email bounced.
Twilio and mobile carriers: delivery information for texts, and your reply if you text STOP or HELP.
Stripe (when paid plans launch): confirmation of payments and subscription status.
We do not offer sign-in with social media accounts and do not receive information from social media platforms.
3. How We Use Your Information
To provide the Service: create your account, show your profile to other members, and run messaging, sub gigs, job listings, and The Spot.
To match you: match sub gigs and jobs with professionals by modality and distance from their zip code, and tell you about matches you asked to hear about.
To notify you: send emails, and texts if you turn them on, about activity on your account, such as a new message, a claim on your gig, a job application, or being hired. You can turn each type of email or text off in Settings.
To keep Spottly safe: enforce our Terms & Conditions, review reported content, and prevent fraud and abuse.
For payments (when paid plans launch): billing, managing your plan and the features it includes, and resolving payment disputes.
To meet legal obligations.
If we send marketing emails, each one will include an unsubscribe link. We do not use your information for advertising.
4. How Information Is Shared
4.1 With other Spottly members
Spottly profiles are visible only to signed-in members. They are not public on the internet and are not shown to search engines.
What signed-in members can see: your name, photos, bio, modalities, certifications, years of experience, city and travel radius, account type, and whether you are available for sub work. For studios, also studio type, address, website, and hiring status.
What members cannot see: your email address, phone number, zip code, notification settings, or your sub gig and job preferences.
When you apply for a job: the studio sees your profile, cover letter, and résumé. The studio opens résumés through secure links that are created fresh each time it views your application and stop working after an hour, so a copied link can't be passed around.
Studio notes and saved lists: studios can keep private notes about job applicants and save applicants to a list. These are visible only to that studio, not to the applicant or to other members.
When you claim a sub gig: the studio sees your name and profile.
Messages are visible to the people in the conversation.
Posts and comments in The Spot are visible to signed-in members.
4.2 Service providers
We share information with these companies only as needed for them to provide their services to us. They may use it only to provide those services:
Supabase: database, sign-in, and file storage
Vercel: hosting and visitor statistics for the Spottly app
Framer: hosting and visitor statistics for our website, spottlyapp.com
Resend: sending our emails
Twilio: sending text alerts and verifying phone numbers (texts are delivered through mobile carriers)
Stripe: payment processing (when paid plans launch)
4.3 Legal requirements
We may disclose information if required by law, court order, or government request, or when needed to protect the rights, privacy, safety, or property of Spottly, our members, or others.
4.4 Business transfers
If Spottly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you by email or with a prominent notice in the Service.
4.5 No sale of personal information
We do not sell, rent, or trade your personal information for money or anything else of value.
5. Data Security
Data is encrypted in transit (HTTPS/TLS).
Database access rules limit each member to their own private information. Other members cannot read private fields such as your email address, zip code, or preferences.
Sign-in is by email and password.
We review the Service's security regularly.
No method of storing or transmitting information is completely secure, so we cannot guarantee absolute security.
6. Data Retention and Account Deletion
6.1 While your account is active
We keep your information while your account is active so we can provide the Service.
6.2 Deleting your account
Professionals can delete their account at any time in Settings. Deletion happens immediately and cannot be undone. Studios, and anyone who prefers, can email privacy@spottlyapp.com, and we will delete the account within 30 days.
When an account is deleted:
Your sign-in account, profile details, phone number, and uploaded files (photos and résumés) are deleted.
Messages you sent are replaced with "[message deleted]". Copies of email notifications already delivered to other members stay in their inboxes.
Where your name appears in other members' history, such as past sub gig claims and job applications, it is replaced with "Deleted user" so their records still make sense.
Open job applications are withdrawn, and the cover letters and résumé links on all your applications are erased.
If you were scheduled for an upcoming sub gig, the gig is reopened and the studio is notified. Pending claims are declined.
Your posts in The Spot are deleted, along with any comments on them.
Some information is kept after deletion:
Email records: records of emails we sent you (which email, when, and its delivery status). We have not yet set an automatic deletion period for these and will update this policy when we do.
Text records: records that texts were sent remain, with your phone number and the message removed. We also keep a record of your text consent, with your phone number stored in scrambled (hashed) form that can't be read back, as proof that texts were sent only with your permission.
Studio notes: private notes a studio wrote about you as a job applicant remain with that studio.
Payment records (when paid plans launch): kept as required for tax and accounting, typically 7 years.
6.3 Other information we keep
Sub gigs and job listings are kept as history for the members involved and to help resolve disputes.
Technical logs are kept by our hosting and database providers for a limited time under their own policies.
7. Your Privacy Rights
7.1 Access and copy
You can ask for a copy of the personal information we hold about you by emailing privacy@spottlyapp.com. We will respond within 30 days.
7.2 Correction
You can update most of your information in your profile and settings. For anything else, email us.
7.3 Deletion
See section 6.2.
7.4 Email and Text choices
Email notifications are optional and can be turned on or off in Settings.
Text alerts are optional and stay off until you turn them on in Settings, where you also choose which alerts you get. Message frequency varies with your activity and the alerts you choose. Message and data rates may apply. Reply STOP to any Spottly text to stop all texts, or HELP for help. After replying STOP, to start receiving texts again, reply START to our number and then turn text alerts back on in Settings. Both steps are needed.
We do not share your mobile number, or your text opt-in and consent information, with any third parties or affiliates for marketing or promotional purposes. We share it only with Twilio, to send the texts you asked for. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
7.5 California residents
If you live in California, you have the right to know what personal information we collect and how we use it, to ask us to delete it, to opt out of its sale or sharing (we do not sell or share it), and not to be treated differently for using these rights. Email privacy@spottlyapp.com to make a request.
7.6 EU and UK residents
If you are in the EU or UK, you have the right to access, correct, erase, restrict, object to, and receive a portable copy of your personal information. We process your information to provide the Service you signed up for under our Terms & Conditions and, where we ask, based on your consent. Email privacy@spottlyapp.com to make a request.
8. Third-Party Links
The Service may link to other websites, such as a studio's own website. We are not responsible for their privacy practices.
9. Age Requirement
You must be 18 or older to use Spottly. Everyone confirms this when signing up, and we record when they confirmed. We do not knowingly collect information from anyone under 18. If we learn that someone under 18 has an account, we will delete it promptly. If you believe this has happened, please contact us.
10. Where Your Information Is Stored
Your information is processed and stored in the United States. By using the Service, you agree to this transfer.
11. Location Data
We use zip code data from SimpleMaps (simplemaps.com/data/us-zips) to turn zip codes into cities and distances for matching. This data is used only for matching, not for marketing, and is not sold.
12. Changes to This Policy
We may update this policy as the Service, technology, or laws change. If we make a material change, we will notify you by email or with a prominent notice in the Service before it takes effect. Continued use of the Service after a change means you accept the updated policy.
13. Contact Us
Spottly LLC
Email: privacy@spottlyapp.com
Website: www.spottlyapp.com
We aim to respond to privacy requests within 30 days.